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10 Reviews
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Nuth Boonchuchuay
· February 6, 2017
I bought Men's classic boat shoes 3-eye on last Saturday at Emporium Melbourne. Price tag on the shoes is $229.95. So I decided to buy them but I saw some stain...s on the leather and I want to get a new pair but your staff told me that they can clean it. Anyway it still has some stains on that shoe after cleaned but I'm okay with that. So I paid them with cash for $250 for shoes and wax but ur staff told me that not enough. So I give them $350 and I founded the price of this shoes is $279.95 not $229.95 I asked them what's wrong with that? They look so nervous and told me that they use the wrong price tag and it's $279.95 that's it!

On the next day I called to Timberland Chapel St and asked about price of this shoes. They told me it's $229.95 so I must go back to the Emporium but I met new staff and I told her about this problem. Finally she've checked with main office and told me that the price was changed in last 2 weeks to $279.95 but they didn't update!!!!!

Wasted my time and money!!!!!
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Carmen Duggan
· January 18, 2017
Beware of misplacing a receipt.
Timberland Australia won't replace a pair of faulty unworn boots because no receipt to 'backup' my purchase. Apparently I also ...should have checked if the $199.95 I was spending on boots in the pacific fair store was for a pair that is actually sold in Australia. A customer shouldn't have to check this stuff!
My daughter now has no decent shoes for her long awaited European trip.
A request to exchange the faulty boots was denied as according to timberland Australia I am a liar.
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Rob Hunter
· November 29, 2016
I bought a pair of Timberland black work shoes in May 16 from the Pacific Fair Gold Coast store. I have been a fan of Timberlands and still have two pairs that ...I bought over 20 years ago that look hardly worn. Timberland quality has drastically deteriorated. Within a few weeks, the sole was wearing badly. Now the sole has almost worn through and is wearing into the leather. So disappointing. I will never buy Timberland shoes again. See More
Dickie Lee
· November 9, 2016
I bought a size 10 and the sales assistant put size 9 in my bag. The sold the only size 10 pair in the shop and I am still waiting for the right sized pair. Pretty poor
Sam Canestri
· July 18, 2016
Customer care is absolutely terrible. Needed replacement laces and they pretty much told me to piss off and go to another shoe store.
Ivan Raymond
· April 8, 2016
Left my number for the store to call me back as they weren't able to find the shoes I wanted. They called back! Awesome service :D
40yrs of fashion. One Iconic style. #timberlandaus #yellowboot
We built it. You made it.
We are dedicated to our craftsmanship.

Sunday's are for exploring new adventures in your favourite pair of Timberlands #moderntrail

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We've got your weekend get-up sorted #Timberland #YellowBoot

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Think pink for your sole mate this Valentines Day #Timberland

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Monotone vibes hitting stores this week with the 6 Inch Premium Boots in Black Spikey & Running White. Which would you pick?

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Casual-cool perfection in denim & the Icon Black Boot #Timberland

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@justinliv living the summer dream #moderntrail #Timberland

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Explore new heights in the women's 6 Inch Premium Boot in Coral #madeforthemoderntrail

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Packed and ready for the next weekend adventure. #Timberland #ModernTrial

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@chef_guy_turland from @bondiharvest knows good food and good shoes, wearing the Adventure 2.0 cupsole #TimberlandAustralia

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#SensorFlex made for movement @giottocalendoli

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Timeless style @that.chan

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Experience life backpacking in a pair of Timberland Yellow Boots #backpacking #lifestyle #yellowboots

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Timberland outfits you for the journey, whatever the adventure may be. Join us and share your #inmyelement moment.
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+61 1800 655 154
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Visitor Posts
  • Hi guys, i have recently placed an order through the website After contacting a few of your stores up the east coast it seems like either this is a illegitimate website, or no-one has any knowledge or if, i placed an order through this site a few weeks ago and today have been delivered the incorrect type of shoe. not sure who i can contact for return/replacement as i need these urgently. Has anyone else had this issue or can you provide any assistance? See More
  • Where can I buy a new pair of these in Australia. They're 6 years ol...d and I need a new pair. Most comfortable shoes I've ever owned. See More
  • Hi Guys, I bought a pair of Timberland PRO TiTAN Endurance 6" XL Saf...ety Toe (Men's), back in January, seems the eyelets weren't pressed in properly, I have lost several over the pass couple of months, I was wondering how I'd go about getting some spares from the manufacturer, so that a cobbler could repair them for me. Thanks Colin. See More